---
title: Additional support | Knowledge base
description: Anything else you need to know about Pobble, including parent support, competition guidelines and all the legal bits.
---

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1. [Knowledge base](https://help.pobble.com/knowledge)
2. [Additional support](https://help.pobble.com/knowledge/additional-support)

# Additional support

 Anything else you need to know about Pobble, including parent support, competition guidelines and all the legal bits.

## Legal Introduction

- [E-safety and legal at Pobble](https://help.pobble.com/knowledge/introduction-e-safety-at-pobble)
- [GDPR, Data and Privacy Information](https://help.pobble.com/knowledge/data-and-privacy-faqs)

## Legal FAQs

- [How does Pobble differ from other educational platforms?](https://help.pobble.com/knowledge/how-does-pobble-differ-from-other-educational-platforms)
- [How does Pobble keep users safe online?](https://help.pobble.com/knowledge/how-does-pobble-keep-users-safe-online)
- [Why do we inform parents before allowing pupils to use Pobble?](https://help.pobble.com/knowledge/why-ask-parental-consent)
- [Are pupils' names anonymous?](https://help.pobble.com/knowledge/are-pupils-names-anonymous)
- [How can I publish work without using a child's real name?](https://help.pobble.com/knowledge/how-can-i-publish-work-without-using-a-childs-real-name)

## GDPR

- [How do I delete my account?](https://help.pobble.com/knowledge/how-do-i-delete-my-account)

## Access

- [Our school network blocks images and/or pages on Pobble?](https://help.pobble.com/knowledge/what-firewall-settings-are-required-for-pobble)

## Parent support

- [Can my child sign up for Pobble?](https://help.pobble.com/knowledge/can-my-child-sign-up-for-pobble)

## Responsible Data Use & Educational Partnerships

- [How does Pobble use educational data?](https://help.pobble.com/knowledge/how-does-pobble-use-educational-data)
- [How Pobble Protects Student and School Information](https://help.pobble.com/knowledge/how-pobble-protects-student-and-school-information)
- [How Pobble Uses AI Responsibly in Education](https://help.pobble.com/knowledge/how-pobble-uses-ai-responsibly-in-education)
- [Can schools control how their data is used?](https://help.pobble.com/knowledge/can-schools-control-how-their-data-is-used)
- [Does Pobble share data with third parties?](https://help.pobble.com/knowledge/does-pobble-share-data-with-third-parties-0)

- [Setting up](https://help.pobble.com/knowledge/setting-up#main-content)
  
  
  
  
  
    - [Quick set up](https://help.pobble.com/knowledge/setting-up#quick-set-up)
    - [Pobble admin role](https://help.pobble.com/knowledge/setting-up#pobble-admin-role)
    - [Adding teachers](https://help.pobble.com/knowledge/setting-up#adding-teachers)
    - [Adding pupils](https://help.pobble.com/knowledge/setting-up#adding-pupils)
    - [Organising pupils](https://help.pobble.com/knowledge/setting-up#organising-pupils)
    - [Training](https://help.pobble.com/knowledge/setting-up#training)
- [Pobble 365](https://help.pobble.com/knowledge/pobble-365#main-content)
  
  
  
  
  
    - [Finding Resources](https://help.pobble.com/knowledge/pobble-365#finding-resources)
    - [Creating Resources](https://help.pobble.com/knowledge/pobble-365#creating-resources)
    - [Editing Resources](https://help.pobble.com/knowledge/pobble-365#editing-resources)
    - [Sharing Resources](https://help.pobble.com/knowledge/pobble-365#sharing-resources)
    - [Publishing tools](https://help.pobble.com/knowledge/pobble-365#publishing-tools)
    - [Pupil tools - teacher support](https://help.pobble.com/knowledge/pobble-365#pupil-tools-teacher-support)
    - [Pupil tools - pupil support](https://help.pobble.com/knowledge/pobble-365#pupil-tools-pupil-support)
    - [Curriculum or scheme support](https://help.pobble.com/knowledge/pobble-365#curriculum-or-scheme-support)
- [Moderation](https://help.pobble.com/knowledge/moderation#main-content)
  
  
  
  
  
    - [Making the most of Pobble moderation](https://help.pobble.com/knowledge/moderation#making-the-most-of-pobble-moderation)
    - [Creating your first moderation files](https://help.pobble.com/knowledge/moderation#creating-your-first-moderation-files)
    - [Using or editing existing moderation files](https://help.pobble.com/knowledge/moderation#using-or-editing-existing-moderation-files)
    - [Running moderation sessions](https://help.pobble.com/knowledge/moderation#running-moderation-sessions)
    - [Statutory Assessment](https://help.pobble.com/knowledge/moderation#statutory-assessment)
- [Subscriptions and payments](https://help.pobble.com/knowledge/subscriptions-and-payments#main-content)
  
  
  
  
  
    - [Payments](https://help.pobble.com/knowledge/subscriptions-and-payments#payments)
    - [Subscriptions](https://help.pobble.com/knowledge/subscriptions-and-payments#subscriptions)
    - [Cancellations](https://help.pobble.com/knowledge/subscriptions-and-payments#cancellations)
    - [Refunds](https://help.pobble.com/knowledge/subscriptions-and-payments#refunds)
    - [FAQs](https://help.pobble.com/knowledge/subscriptions-and-payments#faqs)
- [Pobble Home](https://help.pobble.com/knowledge/pobble-home)
- [Additional support](https://help.pobble.com/knowledge/additional-support#main-content)
  
  
  
  
  
    - [Legal Introduction](https://help.pobble.com/knowledge/additional-support#legal-introduction)
    - [Legal FAQs](https://help.pobble.com/knowledge/additional-support#legal-faqs)
    - [GDPR](https://help.pobble.com/knowledge/additional-support#gdpr)
    - [Access](https://help.pobble.com/knowledge/additional-support#access)
    - [Parent support](https://help.pobble.com/knowledge/additional-support#parent-support)
    - [Responsible Data Use & Educational Partnerships](https://help.pobble.com/knowledge/additional-support#responsible-data-use-educational-partnerships)
- [Pobble Schools](https://help.pobble.com/knowledge/pobble-schools)

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