How Do I Assign, Change, or Remove a Pobble Admin?

Assigning or changing your school's admin

Only an existing admin can hand the role to someone else. Start by clicking your account icon, then "School settings," which opens your Teachers page. If the colleague you want to promote is already listed there, simply select the option to assign them as admin. If they haven't been added yet, enter their email address in the box at the top of the team list first — this sends them an invitation to register, after which you can go back and assign them as admin.

Stepping down as admin yourself

Because every school must always have an active admin, you can't simply remove your own admin status if you're the only one holding it. Instead, go to your Teachers page and assign a colleague as the new admin first. Once someone else has taken on the role, you're free to un-assign yourself.

What to do if your admin has left and no one can manage teachers

Problems arise when an admin leaves the school without transferring the role to anyone else, since no remaining staff member will have the ability to add or remove teachers. In this case, contact Pobble's support team directly at hello@pobble.com, and they'll reassign the admin role on your behalf. Whoever receives the role can then manage it going forward — and pass it on to others later if needed — through the same process: clicking the account icon, selecting "School settings," then "Teachers," and choosing "assign as admin" next to the relevant team member's name.