Troubleshooting

Common issues and questions we can help with.

• Our pupil log in is not working?
• How can I zoom in on work?
• How do I change my school?
• Our Pobble admin has left school. I cannot add or remove teachers?
• I cannot see the work in a moderation file?
• How do I reset my password?
• An email has not come through?
• My school does not appear when I search?