1. Knowledge base
  2. Moderation
  3. Using or editing existing moderation files

I cannot see the work in a moderation file?

If the image of the work is not appearing, try using an alternative browser or update your current version.

We recommend Google Chrome, Edge or Safari. Older versions of Internet Explorer for example may not work.

Please also check with your local authority regarding local authority devices that may be blocking the images via a firewall, for example. If you have access to a second device (mobile, an alternative personal computer) this may work.

If you still have an issue, please head to supportdetails.com and send the information to hello@pobble.com. This gives us details of your device, operating system, browser etc.