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Knowledge base

Subscriptions and payments

Subscriptions and payments

Information about subscriptions, payment queries and frequently asked questions about your account.

Payments

Cancellation and Refunds

How do I access a copy of my invoice as an individual subscriber?

How do I apply a coupon code?

Subscriptions

How do I get a premium free trial?

How do I purchase a premium subscription?

Can we buy a school subscription?

How do I assign teacher subscriptions?

How do I purchase additional accounts?

What is the difference between a free account and a premium subscription?

How do I sign up for a free account?

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FAQs

I am not a teacher. Can I still sign up for Pobble?

It says my account is pending, what does this mean?

How do I change my display name?

How do I change the email address on my account?

I have left my previous school. How can I assign myself to my new school?

I already have an account, can I switch to a teacher account?

How do I cancel my subscription?

How do I reset my password?

I'm not receiving emails from Pobble

How do I move my subscription to a new school?

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